Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe that online gaming should be enjoyable entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Spin Casino NZ. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding gambling activities or lying about the amount of time or money spent
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Neglecting work, study, family, or social relationships due to gambling
- Borrowing money to fund gambling activities
- Using gambling as an escape from problems or negative feelings
- Loss of control over gambling habits
Self-Help Tools & Responsible Gaming Features
Spin Casino NZ provides tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive reminders during play about how long you've been gaming and how much you've wagered
- Time-Out: Take a mandatory break from gaming for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from your account for a longer period if you feel you need to stop
To access these tools, contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, confidential help is available from these organisations:
New Zealand
- Problem Gambling Foundation (PGF)
Helpline: 0800 664 262 (free, confidential, 24/7)
Website: www.problemgambling.org.nz - Gamblers Anonymous NZ
Website: www.gamblersanonymous.org.nz
Support meetings and peer counselling available nationwide
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom - Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support services are confidential, free, and staffed by trained professionals who understand problem gambling.
Contact the Problem Gambling Foundation on 0800 664 262 today. They are available 24 hours a day, 7 days a week, and can provide support, advice, and treatment options tailored to your needs.
Remember: You are not alone, and help is available.
Our Commitment
Spin Casino NZ is committed to promoting responsible gaming practices. We support the prevention of problem gambling and the protection of vulnerable individuals. By gambling with us, you agree to use our services responsibly and to take advantage of the tools and resources we provide to maintain control of your gaming activity.